Prime Loans review
Prime Loans is an NCR-registered lender (NCRCP20937) offering R500 – R4,000.
Apply at Prime Loans
Prime Loans
NCR-registered lender · NCRCP20937 · confirmed on the NCR register
- Loan amount
- R500 – R4,000
- Term
- Not published
- Rate
- Not published
- Company
- Prime Loans Technology (Pty) Ltd
- Based in
- South Africa
- Checked
- October 2026
About Prime Loans
Prime Loans is run by Prime Loans Technology (Pty) Ltd (company number 2024/739416/07), 13 Mispel street, Bellville, Western Cape, 7530. It is registered with the National Credit Regulator as NCRCP20937, which we confirmed on the NCR register in October 2026.
Prime Loans offers R500 – R4,000. It does not publish an interest rate on its website, so ask for a full quotation before you sign.
On speed, Prime Loans says: "Get your cash in as little as 15 minutes" (homepage). FAQ: "During business hours (specified on the website), processing the request takes from 15 minutes to 2 hours." Banks do not send money on weekends or after hours; an eWallet transfer is offered as an alternative. We have not tested this ourselves.
What a R2,000 loan can cost at most
South African law caps what a lender may charge on short-term credit. For a first R2,000 loan over one month, the most a registered lender may charge is:
- Interest at 5% a month: R100
- Initiation fee (R165 plus 10% above R1,000): R265
- Monthly service fee: R60
Total to repay at most: R2,425, plus VAT on fees where charged and any optional insurance you agree to. Prime Loans does not publish its rate, so compare its quotation with this maximum.
Fees as published: Not published. FAQ: "If you miss a payment, extra charges may apply as per the National Credit Act."
See all the legal caps on our responsible lending page.
Prime Loans requirements
- At least 18 years old (Terms of Use)
- Verifiable income for at least three months, not made up of child grant money
- Not under an administration order or debt counselling
- A favourable affordability assessment under the National Credit Act
- A South African bank account for the payout and DebiCheck debit order
Documents you'll need
- Cellphone number
- ID number and a copy of your ID
- Latest 3 bank statements
- Latest payslip
- Proof of residence
Every credit provider must check that you can afford the loan. Nobody can promise approval without that check.
How to apply at Prime Loans
- Choose your loan amount on the calculator at primeloans.co.za
- Fill in the online form with your details
- Upload your ID, bank statements, payslip and proof of residence
- Wait for the affordability review and decision
- Sign the loan agreement and approve the DebiCheck mandate
- Money is paid to your bank account, or an eWallet if you chose one
We may earn a commission if you apply through this link. It does not change what you pay. How we make money.
Prime Loans contact details and login
| Website | https://primeloans.co.za/ |
|---|---|
| Log in | https://primeloans.co.za/user/login |
| Phone | +27 21 139 0909 |
| support@primeloans.co.za | |
| Address | 13 Mispel street, Bellville, Western Cape, 7530 |
| Hours | Mon–Fri 8am–5pm, Sat 8am–1pm |
Taken from Prime Loans's own website in October 2026. Lendable Marketplace is not Prime Loans and can't help with your account.
What customers say
- Hellopeter: 3.0 out of 5 (TrustIndex 4.9 out of 10), from 385 reviews (checked 2026-10-01).
We don't give our own star ratings. These scores are from independent review sites and can change daily.
Pros and cons
Pros
- Registered with the NCR as NCRCP20937, which we confirmed on the NCR register.
- Repeat customers can be offered up to R8,000.
- Many repayment options, including Capitec Pay, EFT, Ozow, card and Pay@ stores.
- You can ask to extend a loan from your personal account.
Cons
- No interest rate, fees or loan term are published on the website.
- First loans are capped at R4,000.
- Asks for more documents than some lenders, including a payslip and proof of residence.
- Hellopeter reviews are split: 45.6% one-star and 44.1% five-star at the time of checking.
Alternatives to Prime Loans
Other NCR-registered lenders on our panel of 15:
- Crediwise — R500 – R4,000.
- Jabulani Money — R500 – R4,000, Payday (repayable on your next salary date).
- LendPlus — R500 – R4,000.
Related: Small loans, Short-term loans, Bad credit loans, Compare all lenders.
Questions to ask Prime Loans before you sign
- What is the total amount I will repay, in rand, including interest and all fees?
- Is your NCR registration NCRCP20937 still active?
- What happens if I repay early, or miss a payment?
- Is any insurance compulsory, and what does it cost each month?
Struggling with debt already? Speak to a registered debt counsellor via the NCR before you borrow more.
How we checked this review
We checked Prime Loans's own website and terms, and its number on the NCR register, in October 2026. We did not take out a loan. Spotted something out of date? Tell us and we'll check it. Read how we make money and check providers.
- Prime Loans homepage
- Prime Loans FAQ
- Prime Loans About us
- Prime Loans How to borrow
- Prime Loans How to postpone
- Prime Loans How to repay
- Prime Loans Terms of Use
- NCR register of credit providers (search NCRCP20937)
- Hellopeter – PrimeLoans
Prime Loans — frequently asked questions
What do I need to qualify for a Prime Loans loan?
You must be 18 or older with at least three months of verifiable income. Child grant money does not count. You can't be under debt counselling or an administration order. You must also pass an affordability check.
How do I apply for a Prime Loans loan?
Choose an amount on primeloans.co.za and fill in the online form. Upload your ID, three bank statements, a payslip and proof of residence. If approved, sign the agreement and approve the DebiCheck debit order.
How do I log in to my Prime Loans account?
Log in at primeloans.co.za/user/login. Your account shows your due date and amount owed. There is also a PrimeLoans app on Google Play and the App Store.
How do I contact Prime Loans customer care?
Call +27 21 139 0909 or email support@primeloans.co.za. Lines are open Monday to Friday 8am to 5pm, and Saturday 8am to 1pm. Report suspected fraud to investigations@primeloans.co.za.
Is Prime Loans NCR registered?
Yes. Prime Loans Technology (Pty) Ltd is registered with the NCR as NCRCP20937. We confirmed this on the NCR register in October 2026.
What if I can't repay my Prime Loans loan?
Contact Prime Loans before the due date on +27 21 139 0909 to discuss a new arrangement. Late payment can add fees and harm your credit record. If you are over-indebted, speak to an NCR-registered debt counsellor. You can find one, or lodge a complaint, through the NCR at ncr.org.za.